Krave Antiques - Website Terms and Conditions of Use

This website is operated by Krave Antiques, Underleaf Way, Peasedown St John, Bath. BA2 8SR

Please use the Contact Page

Pricing

All prices quoted on our website are in UK Pounds Sterling.

Our prices include free delivery within the UK. If you are outside of the UK then please contact us before buying so that we can quote for delivery.

If you are from outside the UK, it is your responsibility as the customer to pay all applicable customs fees and taxes for your country upon delivery.

Payment

Goods will be dispatched when full payment is received.

Payment can be made through our website by Paypal.

Delivery

All items will be dispatched within 2 working days of receiving your order and payment.

It is the responsibility of the customer to ensure that your delivery address and your contact details are all correct when placing your order.

Krave Antiques cannot be held responsible for non-delivery or incorrect delivery in the event of the customer entering incorrect delivery details.

Should this happen then we can re-arrange delivery to correct delivery details at the expense of the customer.

Delivery will only be to your registered/confirmed address registered with Paypal.

All items are hand packaged with extreme care. However, please notify us as soon as possible (within 7 days from receipt of the item) in the unlikely event that a breakage has occured and return to us within a further 7 days for a full refund to the value of the damaged goods.

Returns

UK Customers can return items if you are not satisfied with your purchase. Please contact us within 14 days of receipt of your order to advise that you would like to return the item.

You then have a further 14 days to return your item to us. Any cancellations must be in writing by using the Contact Page as per the Consumer Contracts Regulations.

As a buyer you are responsible for the cost of the return postage. Please obtain proof of postage for any returned items.

Please return your item undamaged, in its original condition, unworn, unused, without odours and with all tags/accessories intact.

If goods are not returned undamaged, Krave Antiques reserves the right to not issue a refund.

All items being returned to us require your original invoice as proof of purchase to be included in your parcel with your returned goods.

If returning goods, you will be responsible for the item until we receive it and it is signed for by our staff. We recommend that you return goods using a delivery method that requires a signature upon delivery.

General

The terms and conditions set out by Krave Antiques are subject to English Law. Your statutory rights are not affected. English Law will prevail in any dispute, regardless of the transaction location or customer location.

This website is operated by Krave Antiques from its offices in England.

All aspects of these Terms and Conditions or any dispute in relation to the materials contained in this website shall be governed by English law.

The English courts shall have exclusive jurisdiction to settle any disputes which may arise out of or in connection with these Terms and Conditions or use of the website.

All items are described as accurately and honestly as possible. However, Krave Antiques cannot be held responsible for any incorrect information or images.If any inadvertent typographical errors or inaccuracies are found, these will be corrected as soon as possible.

Please remember that the goods you are purchasing are pre-owned - being vintage or antique. Most will therefore show signs of wear or use.

Any major flaws will be shown in the item description. Please contact us prior to purchase if you require a more detailed explanation.

 

Trade Sales

Items purchased with a trade discount are sold under trade terms. Payment for goods to be made by Bank Transfer and items are non returnable. Please ensure you have satisfied yourself regarding the item condition and description before purchasing.

 

By using this website you agree to Krave Antique's Terms and Conditions.

These terms do not affect your statutory rights.

 

Krave Antiques - Copyright

The name Krave Antiques and/or the Krave Antiques logo may not be reproduced without permission.

All arrangements displayed on this website, all software, underlying source code and all other materials on this website are owned by or licensed to Krave Antiques or their technology and content providers.

Permission is granted to copy electronically and to print in hard copy portions of this website for personal use only.

Any other use of the materials on this website without Krave Antiques prior written consent is strictly prohibited.

 

Krave Antiques. Peasedown St John, Bath are the copyright holder of all content supplied.